Returns & Exchanges
At Organic Basics, we want you to feel good in what you wear, which is why we offer a 30-day return policy on all sustainably made essentials. Please ensure items are unworn, unwashed, and in their original packaging to qualify for a full refund.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original eco-friendly packaging and include the packing slip to ensure your return is processed correctly.
Label and Ship
Download and print your prepaid shipping label, attach it to the package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing